In this section of the website you will find all The Garage Policies and Procedures documents for staff and freelancers as updated February 2018. 

As a member of staff, it is your duty to ensure you are familiar with The Garage’s policies and procedures. We would recommend re-reading these policies annually, and know where to find them should you need to reference them. 

If you have any concerns or questions on any of these policies, or would like anything clarifying, please contact Adam Yaxley

Following some changes to processes at Childrens’ Services, we have updated our safeguarding policies and procedures to better reflect current practice.

Please find in the ‘Participation’ section the Child Protection Policy statement, the full Child Protection Policy and the procedure for reporting concerns, please familiarise yourself with the contents – anything highlighted in yellow has been added or amended since the last version.

Covid-19 policy. 09/03/2020. The Garage Trust

This is a rapidly evolving situation where information is being gathered and assessed daily by Public Health England. Based on the current available evidence for the date above, the risk to the UK is considered to be moderate. The health and well-being of all our staff, students, participants and customer is our primary concern and we are keen to provide reassurance on the impact of the coronavirus on all who attend The Garage and The Workshop.

Immediate steps

Continual daily risk assessment

Issue credit to customers who are self-isolating for missing weeks of participation programme or tickets to shows.

Issue statement to customers around organisational position and ask for notification if anyone connected with The Garage or The Workshop is diagnosed or anyone has come into contact with someone diagnosed.

Put plans in place to cancel gatherings of people, to use only if needed.

Communication method:

Email, phone call if no emails, website and screens. Social to link to the website

Statement to communication to customers, freelance contractors and staff:

At The Garage and The Workshop the health, wellbeing and safety of our customers and our people is our major concern. We understand that our customers are concerned about covid-19; we want to assure you that we are monitoring the developing situation and have made changes to practices to reduce the risk in our sites.

This is a rapidly evolving situation where information is being gathered and assessed daily by Public Health England. Based on the current available evidence for the date above, the risk to the UK is considered to be moderate. The health and well-being of all our staff, students, participants and customer is our primary concern and we are keen to provide reassurance on the impact of the coronavirus on all who attend The Garage and The Workshop.

To reduce risk of infection:

  • Do not come to a class or show if you are unwell
  • When coughing and sneezing, cover your mouth and nose with tissue – throw tissue away immediately and wash hands
  • Avoid close contact with anyone who has a fever and a cough
  • If you have a fever, cough and difficulty breathing, seek medical care early and share previous travel history with your health care provider
  • If you think you may have encountered the virus, please follow the government advice.
  • Frequently clean your hands for at least 20 seconds following the advice given and to at least the frequency below.

Following the DFE and Public Health advice we are asking all participants and staff to wash hands at at least the following times:

  • Before leaving to attend site
  • On arrival on site
  • After using the toilet, of course.
  • After taking part in activity,
  • Before eating any food
  • Before leaving site.

The Trust fully supports anyone who has been advised to or is taking the precaution to self-isolate.

So that The Trust can fully support you, in the event of self-isolating;

  • If you are a staff member, please notify your line manager
  • If you are a student on a GCSE or HNC programme, please notify Beth Norman, Learning Manager; beth.norman@thegarage.org.uk/ 01603283390. If you have outstanding work, assessments or are expecting to attend a mock exam we will endeavour to make suitable alternative arrangements for you.
  • If you are a participant on one of our classes, please contact Scott Atkins, Venue Supervisor on Scott.Atkins@TheGarage.org.uk /  01603 283382. The Trust will be happy to provide you with a credit voucher to cover the classes you will miss during your period of self-isolation.
  • If you have booked to see one of our upcoming performances either professional production or one of the several Participation Performances Planned between now and the end of the academic year, please contact Scott Atkins, Venue Supervisor on Scott.Atkins@TheGarage.org.uk /  01603 283382. The Trust will be happy to provide you with a credit voucher to cover the expense of your ticket.

If you are in any way unsure about any of the information and advice relating to The Trust’s response to coronavirus, please contact The Garage and ask to speak to Adam Taylor, Carrie Mansfield or Beth Norman.

This is a challenging time but we endeavour to remain calm, considerate, vigilant and informed.

Next course of action –postponing all ‘at risk classes’

Trigger: confirmed case of covid19 in Norwich or King’s Lynn (as applicable) / change of government advice/ significant change in risk factor

Postpone all classes, courses and shows where the primary customers are identified as ‘at risk groups’. Missed sessions will be added to the summer term. If we need to cancel any of our planned Participation Performances due to advice we receive or due to senior leaders consideration of Government Guidelines in relation to the coronavirus outbreak we aim to advise participants and audiences as soon as we can using our website and social media channels.

If it is necessary to cancel any of our Participation Performances, we will aim to reschedule the performance before the end of the academic year so long as it is considered safe to do so without putting anyone at risk.

Tickets will be transferred to rescheduled performances or credit notes will be issued.

Escalate plans for accredited courses postponement, seek guidance from exam board and align policies

Staff encouraged to work from home to reduce risk.

Communication method:

Email, phone call, website and screens. Social to link to the website

Next course of action – public gathering postponing

Trigger:  multiple cases of covid19 in Norwich or King’s Lynn (as applicable) including at The Garage or The Workshop/ government significant change of advice/ significant change in risk factor

Temporarily postpone all classes and courses and shows. Term weeks and contact hours rearranged to ensure no loss of provision; this may involve adjusting the term dates. As a last resort customers issued credit or refund.

In the event that we have to temporarily cease our accredited courses (GCSEs/HNCs), we will endeavour to continue to provide learning resources via google classroom. We will follow advice from our Exams Boards in the event of disruption to GCSE exams, which we will communicate to learners.

Staff to work from home. Freelance contractors rescheduled to accommodate revised timetable/term weeks. Freelance contractor’s contracts notice issued of existing contract and schedule. We will resume the running of classes as soon as we can based on Government guidance and will keep in contact with you during this time.

Shows postponed or cancelled. Customers issued credit or refund as last resort.

Communication method:

Email, phone call, website and screens. Social to link to the website

Please note all child protection concerns should be raised on MyConcern. If you do not yet have a MyConcern username, please contact Adam Yaxley.   

The Garage Child Protection and Safeguarding Code of Practice – UPDATED FEB 2019 
Child Protection Policy – UPDATED FEB 2019 

Guidance – Dealing with a Concern or Disclosure – UPDATED JULY 2019 
Disclosures and Concerns Procedure – UPDATED JULY 2019
Recorded Concerns Procedure – UPDATED JULY 2019 

Bursary Policy 

Child Protection Policy Statement 

NSCB1 Form 

Preventing Extremism and Radicalisation Policy

Child Protection and Safeguarding Training, Thursday 28 June, 10am-1.30pm 

Everyone must attend this training at least once every 2 years in accordance with our policy. Please book you place through reception by calling 01603 283382.